Build a Culture of Excellence—The One-On-One Meeting

Building a culture of excellence means ensuring associates feel valued, know their priorities, and are fully engaged. The best way to make sure every member of the team has the same goal, is aware of what is expected of them, and is empowered to meet these expectations is a regular one-on-one meeting.

At XINNIX, every associate has a weekly Power Meeting with their leader. In this Power Meeting, our team members check in with their managers to receive direction on projects and activities, make sure they are properly prioritizing the right things, and get feedback on their performance. There are no surprises at the end of year review because they’ve been having reviews with their leaders every week. This weekly process is one of the key factors in defining the culture of care, concern, engagement, and productivity that has won XINNIX 11 culture awards. It’s also vital in driving the vision of XINNIX—transforming the mortgage industry through a commitment to excellence.

If you’re not meeting with your team on a weekly basis, I encourage you to start. In the first two parts of this series, we discussed how to cascade your vision and put your people first. Weekly meetings ensure that you and your employees are on the same page and lets them know you are dedicated to their development.

Casey Cunningham
XINNIX CEO and Founder

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