“Leaders aren’t born, they are made. And just like anything else, they are made through hard work.” -Vince Lombardi
As he attended the Mortgage Bankers Association (MBA) Convention earlier this week, XINNIX VP of Training Ralph Remy listened to conversations about how to coach managers. This got him thinking about a major problem that has persisted in our industry for years: we expect successful loan officers to naturally transition into great managers. However, these two roles require two completely different skillsets. On this episode of Inside the Mortgage Mind, Ralph talks with John David Brown about what executives can do to ensure they are setting up managers to lead incredible teams.