Excellence is the driving force behind everything we do. Our story, values and leaders reflect our commitment to elevate mortgage professionals and our industry.


Our Story
by Casey Cunningham, XINNIX Founder and CEO

XINNIX began because I saw a need and had the solution. After years of success in the mortgage industry, it became apparent to me the vast majority of loan officers were operating without ever receiving training. To use the terms of my Air Force veteran husband Rob, our industry was putting new pilots in the air before they knew how to fly. Far too often, they crashed, taking their customers down with them, along with their careers. I wanted better for my colleagues, homebuyers and the industry I love, and I felt a call to serve.

My passion for teaching mortgage professionals began upon building the internal training division for my previous employer, the most successful mortgage lender in Atlanta at the time. My expectations were incredibly high for my students as the objective was to build highly competent mortgage professionals. We experienced great things because we believed each person had potential for greatness. When an instructor believes in their students, they rise to the occasion. Here, I discovered the formula for success.

The impact of this formula ignited a desire within me to create more success stories across the entire industry. As a result, XINNIX was born. I shared my vision with Rob for the methods, requirements and standards of excellence I would implement to get the very best results out of my students. They would grow in stages, starting by learning the core knowledge of the industry, then training in the practices and habits of a successful loan officer, then implementing all they had learned to produce dynamic results.

Rob shared with me that my process had striking similarities to military pilot training. In the Air Force, new pilots must demonstrate a mastery of fundamental knowledge before earning access to the flight simulation phase of training. Once in the simulator, trainees must next prove their ability to apply their newly acquired academic and conceptual knowledge, prior to gaining access to actually fly in the real world. Ultimately, once a seasoned instructor pilot gains confidence in the new pilot’s skills, they are finally released to fly alone.

When I discovered the aviation training model was so close to our XINNIX learning process, I realized we were doing more than just training loan officers. We were training elite producers. I didn’t seek merely average students. I sought students who were ready to defy the odds and do what most people thought impossible. To train with us, enrollees needed discipline, a powerful work ethic, a yearning for greatness and people who believed in them. Not everyone possessed these traits, and not everyone was able to complete our program. But many who did elevated their performance and are among our nation’s finest producers.

In a very short time, word got out that XINNIX was the place to train for mortgage professionals serious about taking their production to the next level. As our reputation grew, we knew it was time to introduce the next element of learning. We created Performance Programs to cover more facets of the mortgage industry, including experienced loan officers and managers. Our high standards, high discipline and high execution requirements remained, and so did our parallels with aviation. When my husband served in the Air Force, he flew the KC-135, the jet refueler. His job was to refuel F-16 pilots in midair. I immediately realized the parallels between his military mission and our XINNIX mission – to refuel front line producers, leaders and next generation professionals.

This has become the XINNIX mission, to transform every life we touch. We aim to empower mortgage professionals to reach their full potential, no matter if they’ve logged thousands of mortgage flight hours or never once closed a loan. We hold ourselves and our students to a standard of excellence far above ordinary. We’re in the business of elevating talent because we believe that through excellence, there are infinite possibilities.

Our Mission

To Transform Every Life We Touch

Core Values

As a company, the XINNIX values are a part of who we are and drive the way we do business every single day. Through the following Core Values, we strive to inspire and educate people to be their very best and live more fulfilling lives.


We consistently seek better solutions that address our customers’ needs and more effectively serve them in this ever-changing market.


We strive to uphold a standard of excellence in all that we do while embracing integrity and discipline both personally and professionally.


We exemplify a spirit of service to our customers, coworkers, and community, channeling our passion to exceed expectations and serve our community by giving back to those in need.


We purposefully work together towards common goals by sharing, learning and building consensus as an unstoppable team.


We constantly seek knowledge to the highest degree to better serve our customers as experts in our field.

Company Culture

Leadership Team

Casey “Blade” Cunningham

CEO & Founder
With more than 30 years of diverse retail mortgage banking experience, Casey is one of the most influential visionaries in the industry. A close advisor to prominent executives across the nation, her ability to lead and transform is without rival. Cunningham’s passion for professional standards, relevant education, sales productivity and leadership accountability has come of age at a time when technology and demographic changes are reshaping our industry.

Rob “Stealth” Cunningham

EVP & Co-founder
A number-one ranked mortgage sales leader at one of the world’s largest investment banking firms, Rob brings 20+ years of investment, mortgage production and business development acumen to XINNIX. His resume includes 10 combined years of United States Air Force, commercial aviation and leadership experiences from around the world, an undergraduate degree in Management Information Systems and strong entrepreneurial talents.

Michael “Go-To” Norton

Michael Norton has been a student of the game for 30+ years and loves to study how salespeople learn and behave. Michael has started two companies with the sole purpose of accelerating sales success (Aggregating training content from the best resources in the industry).

He was one of the earliest pioneers of micro-learning, short-form, on-demand training, just-in-time learning solutions, and finding ways to integrate learning into existing workflows and technology such as CRM and LMS platforms.

Steve “Eagle” Stall

SVP Business Strategy
Steve’s 31-year career before XINNIX involved various leadership roles with Unilever, one of the world’s largest consumer goods companies. Some of these roles include sales management and training, project management, and sales administration, where he oversaw a billion-dollar budget. Steve brings this experience to XINNIX, where he works to build and manage efficient operation processes.

Andrea “Skywriter” Back

SVP Marketing
Andrea builds brands. She has helped enhance and grow some of the greatest companies in the financial services industry for the past 25 years. Her experience spans public and privately held companies in the US and globally in retail mortgage banking, real estate investment and payments. She is a catalyst to create a world-class customer experience at XINNIX overseeing marketing for products and services that delight customers and inspire employees.

Kim “Sarge” Harrington

VP Sales
Kim “Sarge” Harrington brings over 20 years of sales management, training, and consulting experience in the US and abroad. He is a veteran of both the mortgage and real estate industries and has served in both the United States Marine Corps and the California Highway Patrol. In the span of his career, he was ranked 25th nationwide for sales volume and 5th for sales units by Mortgage Originator Magazine. Kim also holds his Series 7 and Series 66 Securities designations as well as Life, Health, & Annuity licenses in several states.

Paul “Blaze” Waldrop

VP Training & Client Engagement
Paul has held entrepreneurial and senior leadership roles in various capacities among large residential lending and prestigious financial institutions for over 30 years. He has used his leadership, coaching, and analytical skills to start his own companies and lead large teams that covered several southern states within his territorial footprint. As a Certified Expert Coach, Paul has nearly 500 hours of paid coaching hours that has led dozens of loans officers to exponential increase their personal closed production. In his current role, his focus is to ensure all XINNIX content remains relevant and enhances the potential of every individual to improve their performance in leading themselves and others.

Kim “Aloha” Norton

VP Learning Enablement & Client Success
Kim is a business-savvy HR / Learning & Development Business Partner with 15 years of experience in Corporate America and a solid commitment to delivering consistent, innovative, and effective solutions. She is accomplished in instructional & curriculum design, program implementation, workshop facilitation, and coaching through assessments to improve communication and personal & professional development opportunities that support the growth of individuals, teams, and organizations.

The XINNIX Difference

At XINNIX, we expect excellence out of ourselves and our students. Excellence gets results. Within 6 weeks of a XINNIX workshop, 9 out of 10 loan officers see an increase in business as a direct result of our programs.


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Ready for a career that empowers you to reach your full potential?

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