In an instant, the world changed again. As he left a successful sales call in New York City, he saw an alert for “Breaking News” pop up on his cell phone. When he read the headline, it said that 19 children and two teachers had died in a shooting at an elementary school in Uvalde, Texas. His heart became heavy, his legs buckled, and he felt sick to his stomach thinking of his own grandchildren. His customer and the products and services that he sold were no longer important at all.
As she sat at her desk as a chief financial officer pouring over spreadsheets and financial data, she also kept one extra monitor with a news feed so she could watch the stock market as she was doing her work. She saw the headline come up on her monitor with the same message as she received on her phone, “Breaking News,” 19 children and two teachers had died in a shooting at an elementary school in Uvalde, Texas. With three children of her own, the finances of the company became less of a priority as she raced home to be with her family.
In a prayer group on Facebook, the 1,000-plus members poured out their prayers for the families and the community who were impacted and for the world. They poured out their broken hearts for what happened that day as they prayed together. They prayed for what is happening every day in our country when it comes to senseless and random acts of violence. For the past week, online prayer groups, small church groups, and bible study groups have been trying to wrap their heads and hearts around such tragic events, while leaning into their faith and standing on the promises of God.
Where do we go from here? What do we say when the words get caught in our throats and we cannot speak, or we just don’t know what to say? Sometimes there are no words. Sometimes the only thing we can do is to be present, available, empathetic, compassionate, and open to sharing how we feel as we try to understand and make sense of any of it. Yes, we are allowed to feel hurt and angry, but let’s not allow that hurt and anger to lead us down the wrong path. Instead, let it fuel our desire to pursue real change…
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Written by Michael “Go-To” Norton, XINNIX President, former CEO and Founder at Tramazing, former President of the Zig Ziglar Corporation, and former Executive Vice President of Sandler Corporate Training, Michael Norton has helped companies accelerate their growth by elevating their talent through learning and development programs.
Michael has had the pleasure of working with world-class companies such as Siemens Healthcare, WebMD, 7-Up, Cardinal Health, Cemex, Boral, HPE, Indeed, Lonza, KONE, Evonik, Quest Software, Dell, Anixter, and many more. for 30+ years he has developed, written, delivered, reinforced, and sold sales and sales management training programs that deliver real ROI while fitting into a company’s culture, processes, daily sales workflow, and budget.