This self-paced, manager certification lesson ensures managers are equipped to provide successful assimilation and support for their new loan officers. Kicking their career off on the right foot is just the beginning. Effective guidance and support will serve as the backbone to everything they do going forward within their career. This lesson provides you with an overview of the XINNIX ORIGINATOR performance program and how a manager’s involvement will empower their new loan officer to be successful long-term.
Upon completing this lesson within the program, a manager will:
- Understand the role in supporting new loan officers during their enrollment in the three phases of the ORIGINATOR program: Ground School, Flight School and Officer School
- Fully understand the specific daily, weekly and monthly activities required within each phase and how a manager’s support is crucial to their loan officer’s success
- Be able to prepare their existing team for their new team member and also prepare their new loan officer for training once they are on board
- Fully understand the value of their new loan officer’s XCO (XINNIX Certified ORIGINATOR) designation