Working with Zig Ziglar was truly a blessing in so many ways. Whenever he would meet someone in the afternoon or evening, he would greet them with a big smile and an enthusiastic and cheerful, “Good morning.” The person on the receiving end would almost always reply with, “Good morning to you too.” And then would catch themselves saying, “But it’s not morning.” And Zig would reply with a question, “Well then why did you say good morning?” And the person would say, “Because you said good morning.”
That’s where the teaching would begin as Zig would remind the person that we get back what we put out, giving the person an “a-ha” moment. We know that when trying something like this, that it all comes down to the delivery. And Zig was so easy-going and good-hearted that no one ever took offense to his mini lessons of life.
Another story he would share from the stage is this one. A woman and her 6-year-old child were at home one day. The family lived on a mountain range that overlooked a valley. One day the young boy was getting into some mischief as young boys tend to do, and his mother disciplined him and withheld his afternoon snack until he apologized. The boy ran out of the house slamming the door behind him yelling, “I hate you, I hate you, I hate you.” And as he did, a young boy’s voice echoed from the valley saying, “I hate you, I hate you, I hate you.”
Terrified, the boy ran back into his house and into his mother’s arms crying. He told her that there was a boy in the valley yelling that he hates him. The mom, knowing full well it was the echo, encouraged her son to go back outside and shout, “I love you, I love you, I love you, and see what happens.” The boy did as instructed, and the voice was heard echoing in return, “I love you, I love you, I love you.”
We really do get back what we give out. Even a smile. Keeping with my Zig Ziglar theme, Zig would always encourage people by saying, “If you see someone without a smile, give them one of yours.”
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Written by Michael “Go-To” Norton, XINNIX President, former CEO and Founder at Tramazing, former President of the Zig Ziglar Corporation, and former Executive Vice President of Sandler Corporate Training, Michael Norton has helped companies accelerate their growth by elevating their talent through learning and development programs.
Michael has had the pleasure of working with world-class companies such as Siemens Healthcare, WebMD, 7-Up, Cardinal Health, Cemex, Boral, HPE, Indeed, Lonza, KONE, Evonik, Quest Software, Dell, Anixter, and many more. for 30+ years he has developed, written, delivered, reinforced, and sold sales and sales management training programs that deliver real ROI while fitting into a company’s culture, processes, daily sales workflow, and budget.