Building a culture of excellence means ensuring associates feel valued, know their priorities, and are fully engaged. The best way to make sure every member of the team has the…
Read More
As a leader, you are ultimately responsible for shaping the culture of your branch or company. The decisions you make determine not only the future of your business, but also…
A loan officer’s first year in the mortgage industry is one of the most important of their career. This is the time when they develop the habits, practices and strategies…
To do incredible business, you need to do more than build business relationships with your customers. You need to create raving fans! However, you can’t do it alone. You need…
When you meet a new customer, be more than a business partner. Be a Mortgage Concierge, dedicated to ensuring they have a 5-star experience with your company. By putting in…
The best leads don’t always show up at 10 o’clock on Wednesday morning. In fact, some of the most serious prospects are likely to make contact after hours or over…
We’ve all experienced the frustration of not being able to get a customer on the phone. Do you ever think to yourself, “What do I need to do to actually…
Ever feel like you spend all your time fishing for prospects and not enough time reeling them in? You can work tirelessly to obtain qualified leads, but what are you…
The key to excelling when business is slowing is to be focused. Your natural reaction may be to dash out and call as many agents as possible. Resist that urge!…
In the world of sales, positioning is crucial. This is a simple objective: to make your Key Targets™ think of you as the best mortgage originator and the only one…
Recent Comments