"'Life is not measured by how many breaths we take... but rather, how many times... more
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If you are unable to find an answer to your question(s) below, feel free to contact us or call 678-325-3500 for further assistance.
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1.
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How do I register?
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Click on the "Events Dates & Registration" link located on the left navigation menu. Or, call a XINNIX Associate at 678-325-3500 for registration assistance.
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2.
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What does my registration fee include?
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Your registration fee includes your class tuition, personalized Sales Assessment results and course materials.
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3.
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I'm having trouble logging on to complete the XINNIX Sales Asssessment? What do I do?
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Please call Bill Grimes and Associates toll free at 800-282-2412 or you can call the XINNIX Operations Manager at 678-325-3500 for assistance.
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4.
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How do I register multiple people for the same EDGE class?
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Contact a XINNIX Associate at 678-325-3500 for registration assistance.
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5.
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May I send a substitute in my place?
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Yes, you may make a one-time transfer of your training registration to a colleague. Please e-mail Admissions@XINNIX.com and provide us the following information:
Your registration name and the date of your class, the name of your company, the full name, Company, e-mail address and phone number of the person who will attend the training in your absence.
Please use the word "substitute" in your subject line.
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6.
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What are the hours of the EDGE LIVE course?
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Course hours are 8:00 a.m. to 5:00 p.m. each day. There will be morning and afternoon breaks and a lunch break each day.
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7.
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What should I wear to a LIVE class?
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Professional business attire is appropriate. We suggest that you bring a light jacket or sweater as training room temperatures may vary considerably.
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8.
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I need to make my flight reservations. What time does the course end on the last day?
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The EDGE LIVE course will end at 4:00 p.m. on the last day. When booking your return flight, please be sure your departure time is 7:00 p.m. or later.
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9.
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If I want to register at the last minute, what should I do?
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If you would like to register within 48 hours before an event, please call us at 678-325-3500.
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10.
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I need special accommodations. What should I do?
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All of our LIVE events are held in facilities that are handicap accessible. If you have other unique needs, please contact the XINNIX Corporate Liaison at 678-325-3500 as soon as possible prior to your training class date to ensure we make your learning experience as enjoyable as possible.
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11.
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Does XINNIX reserve my hotel room?
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No. XINNIX negotiates special discounted rates for each training location. Our hotel partners will set aside a limited number of specially discounted rooms at this rate. These hotel rooms will be available on a first-come, first-serve basis and are subject to availability. When reserving your hotel room, you must specifically request the "XINNIX rate" to receive our discounted room rate. The XINNIX block of hotel rooms may reach capacity at any time prior to a training event, so be sure to make your room reservations as early as possible.
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12.
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Is transportation provided?
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You will need to provide your own transportation to and from the airport. If you are attending a class at the XINNIX Campus in Atlanta, XINNIX has arranged for a shuttle to take you to and from the hotel to the XINNIX Academy. The hotel shuttle will also take you anywhere within five miles of the hotel. Further than that, a taxi or rental car will be needed.
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13.
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Several Loan Officers in my location want to attend. Can we schedule a private EDGE class?
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Yes. XINNIX will travel to your location to deliver The EDGE. Please contact a XINNIX Account Executive at 678-325-3500 for additional information or click here to learn more about the benefits of a private EDGE class.
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14.
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How do I reschedule my training class or cancel my reservation and request a refund?
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If you register and later determine you are unable to attend your class, you may transfer (once) to another scheduled class within six (6) months of your initial registration, at no additional charge. You may also transfer your registration to a colleague (see FAQ #5). Class transfers requested less than fifteen (15) business days prior to your original class date will be charged a $150 transfer fee.
No refunds are given if you registered for an EDGE LIVE class where XINNIX Instructors travel to your location. You may attend a future class or transfer your registration to a colleague as mentioned above.
If you are charged for a class which you do not attend, we will make every effort to allow you to attend a future event on a "space available" basis for the following six (6) months. No refunds for missed training classes will be issued. XINNIX makes every effort to honor all scheduled class dates, yet in the unlikely circumstance a XINNIX event is cancelled or re-scheduled to a different date, our financial obligation is limited to a full refund of your class registration fees actually received by XINNIX. We encourage you to ensure your airline and/or hotel reservations are fully refundable and/or allow for changes without financial penalty.
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