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If you are unable to find an answer to your question(s) below, feel free to contact us or call 678-325-3500 for further assistance.
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1.
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How do I register?
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Click on the "Events Dates & Registration" tab located on the upper menu bar and complete our website registration form or call a XINNIX Associate at 678-325-3500 for assistance.
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2.
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What does my registration fee include?
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Your registration fee includes your class tuition, personalized Sales Assessment results, training manual and other course materials, continental breakfast each morning, and daily afternoon refreshments.
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3.
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Are there any pricing benefits available to me?
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Yes, we will extend to you a $200 early registration savings for enrolling 45 or more days prior to your XINNIX EDGE class date.
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4.
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How do I register multiple people for the same EDGE class?
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You have two options: 1) Click on the "Events Dates & Registration" tab located on the upper menu bar, click on the Group Registration link and complete our class registration form, or 2) Contact a XINNIX Associate at 678-325-3500 for assistance.
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5.
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Does XINNIX reserve my hotel room?
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No. XINNIX negotiates special discounted rates for each training location. Our hotel partners will set aside a limited number of specially discounted rooms at this rate. These hotel rooms will be available on a first-come, first-serve basis and are subject to availability. When reserving your hotel room, you must specifically request the “XINNIX rate†to receive our discounted room rate. The XINNIX block of hotel rooms may reach capacity at any time prior to a training event, so be sure to make your room reservations as early as possible.
Visit our "Event Dates & Registration" tab and select the city for your event to view complete hotel information. Detailed hotel information and negotiated room rates for all XINNIX training classes will be available on our website for all locations.
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6.
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What are the hours of the course?
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Course hours are 8:00 a.m. to 5:00 p.m. each day. There will be morning and afternoon breaks and a one hour lunch break each day.
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7.
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Are meals provided?
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Continental breakfast, coffee and drinks are provided each morning prior to class along with morning and afternoon refreshment breaks.
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8.
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What should I wear?
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Professional business attire is appropriate. We suggest that you bring a light jacket or sweater as training room temperatures may vary considerably.
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9.
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I need to make my flight reservations. What time does the course end on the last day?
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The XINNIX EDGE course will end at 4:00 p.m. on Day 4. When booking your return flight, please be sure your departure time is 6:00 p.m. or later.
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10.
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If I want to register at the last minute, what should I do?
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If you would like to register within 48 hours before an event, please call us at 678-325-3500. Online registrations will not be accepted within 48 hours of an event.
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11.
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I need special accommodations. What should I do?
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All of our events are held in facilities that are handicap accessible. If you have other unique needs, please contact the XINNIX Corporate Liaison at 678-325-3500 as soon as possible prior to your training class date to ensure we make your learning experience as enjoyable as possible.
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12.
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May I send a substitute in my place?
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Yes, you may make a one-time transfer of your training registration to a colleague. Please e-mail Admissions@XINNIX.com and provide us the following information:
- Your Registration Name and the Date of your Class
- The Name of your Company
- The Full Name, Company, e-mail address and phone number of the person who will attend training in your absence.
Please use the word "substitute" in your subject line.
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13.
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Several Loan Officers in my location want to attend. Can we schedule a private EDGE class?
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Yes. XINNIX will travel to your location to deliver The EDGE. Please contact a XINNIX Account Executive at 678-325-3500 for additional information or click here to learn more about the benefits of a private EDGE class.
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14.
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How do I reschedule my training class or cancel my reservation and request a refund?
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If you register and later determine you are unable to attend your class, you may transfer (once) to another scheduled class within six (6) months of your initial registration, at no additional charge. You may also transfer your registration to a colleague (see FAQ #12). Class transfers requested less than fifteen (15) business days prior to your original class date will be charged a $250 transfer fee.
You will receive a complete refund, less a $250 processing fee, if we receive your written cancellation no later than fifteen (15) business days prior to your class start date.
If you are charged for a class which you do not attend, we will make every effort to allow you to attend a future event on a "space available" basis for the following six (6) months. No refunds for missed training classes will be issued. XINNIX makes every effort to honor all scheduled class dates, yet in the unlikely circumstance a XINNIX event is cancelled or re-scheduled to a different date, our financial obligation is limited to a full refund of your class registration fees actually received by XINNIX. We encourage you to ensure your airline and/or hotel reservations are fully refundable and/or allow for changes without financial penalty.
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